All of our items are made-to-order. As such, it takes time to create them and have them shipped, as they aren’t produced until an order comes in for them.
All prints are made in house and ship between 1-2 business days depending on size and quantity. International shipping is delayed due to customs quarantining mail, though if you have concerns about said shipments, please refer to the tracking number sent for estimations. With priority mail shipping you should get within a month but we’ve had reports of some first class packages taking two months internationally as customs isn’t fully staffed. We may put a low value on the package to speed it through.
All dakimakuras, wall scrolls, playmats, mousepads, and custom non-print items are currently delayed due to closure of shipping ports and quarantining by customs. As of right now, we are expecting a two to four month wait for items in these categories. Please contact the help desk for specific wait times and/or to be notified when they are arriving at our warehouse. We do have a small selection of items in stock and ready to ship, and you are welcome to contact the help desk for recommendations. All our in-stock clearance items are available at ifur.me. Our most popular artist has his own shop at valkoinen.art.
If you order a print and non-print item, we will attempt to ship them together. We can send the printed items separately at an upgraded shipping price dependent on location. Please contact the help desk for exact pricing if you require it.
Once the order has been shipped, you will receive an email from ShipStation with a tracking number so you can keep an eye on your package.