Please contact the help desk to check on your order before considering canceling your order! It might be a few days away.
As of August 1st, 2020, Our refund policy is as follows:
- Unshipped orders canceled within the first 30 days will receive a 100% refund.
- Unshipped orders canceled after 30 days are subject to a 60% refund due to artist royalties already being paid out by then.
- Once a tracking number is provided, no refund can be provided unless the package is insured and then it’s up to USPS. We may offer reshipments in some cases.
Any orders made before August 1st, 2020 should contact the help desk for advising.